Child Care Rebate option helps young families

More than 250,000 families have registered for fortnightly Child Care Rebate payments since the new option was introduced in July last year.

The latest figures show the fortnightly option is popular with families, giving eligible parents and guardians greater flexibility in managing their child care costs.

Around 700,000 Australian families receive Child Care Rebate payments. Over one third of these families have now chosen the fortnightly option.

The Child Care Rebate helps parents and guardians with 50 per cent of their out-of-pocket expenses for approved child care.It supports working parents by providing them with financial assistance to meet the costs of child care.

Parents who qualify for Child Care Benefit and are working, training or studying can receive the Child Care Rebate.  Even if you are entitled to a zero Child Care Benefit rate you may still eligible for the Child Care Rebate.

From 2 April this year families can update their Child Care Rebate payment option for the 2012/2013 financial year online or via phone self service.

Families can choose to have their Rebate paid either fortnightly direct to their child care service provider or into their nominated account, or quarterly into their nominated account.

Families who receive their Child Care Rebate payments quarterly will be sent their January to March quarterly payments and statements from 18 April.

To find out more about the Child Care Benefit and Child Care Rebate visit or call 13 6150.

The Department of Human Services provides quality multicultural services to around 5 million customers from diverse cultural and linguistic backgrounds.

We have a nationwide network of over 70 Multicultural Service Officers who can provide written and audio information in 68 languages to multicultural customers, free of charge.

Multicultural Services Officers link newly arrived migrants and refugees  and people who speak languages other than English at home, with appropriate Government programs, services and support.

They provide expertise on overseas skills recognition; facilitate multicultural advisory groups; educate multicultural communities on Australian Government assistance, via tailored presentations, and visit schools and community events.

Families can also access free interpreting and translation services to better assist them to conduct their Human Services business.

To speak to the Department of Human Services in languages other than English, call the multilingual call centre on 13 1202.   For further information on our Multicultural Service Officers, multilingual support services and products, or information in languages other than English, including Tagalog, visit

Until next time,
Hank Jongen
Human Services Portfolio General Manager

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